Therapy FAQ
Office Location The office is located at: 851 Fremont Ave, Suite 102, Los Altos, CA 94024. If you have any questions about parking or accessibility, feel free to reach out.
Are all effects of therapy positive? Through your therapeutic journey, it is my hope to help you reach your goals. However, the effects of treatment are not always immediately positive. Therapy can be anxiety-provoking and emotionally draining at times. While I will do my best to guide you, it is your responsibility to stay actively committed to the process. Growth often involves discomfort, but it can lead to meaningful and lasting change.
What is a typical therapeutic treatment? Typically, treatment includes weekly sessions, though some individuals choose to meet more often. Consistency is an important part of the process, so sessions are usually scheduled on the same day and time each week. Sessions are 50 minutes long, starting on the hour.
Do I need to come into the office for sessions? Yes, attending sessions in person is important. If extenuating circumstances prevent you from attending in person, other options can be discussed on a case-by-case basis.
How much does therapy cost?
  • Standard fee: $165 per session.
  • Sliding scale: $90–$165 (based on financial hardship; determined case-by-case).
  • Insurance: While I typically do not accept health insurance, I can provide detailed invoices for you to submit to your insurance company. If verified, I can also bill insurance directly for out-of-network mental health services. Note that insurance may cover only a portion, leaving you responsible for the balance.Court/testimony fees: My hourly rate applies to all time spent preparing and providing testimony, including research, report writing, travel, and waiting.
    • Questions to Ask Your Insurance Representative 
      If you would like to understand the specifics of your coverage, consider asking your insurance representative the following:
      • What is my out-of-network mental/behavioral health coverage?
      • What are my individual and family deductibles, and how much has been paid toward them so far?
      • What is the reimbursement rate for CPT code 90834 in zip code 94024?
  • Letters/reports: My hourly rate also applies to writing letters or reports on your behalf.
All fees are collected at the time of service. If financial difficulties arise during treatment, we can discuss alternative payment options or explore other care resources.
What is the cancellation policy? Regular attendance greatly improves treatment outcomes, even on days when you feel you have nothing to discuss. If you need to cancel an appointment, please provide at least 24 hours' notice. Without 24-hour notice, you will be responsible for the full session fee.
Will the information I discuss be kept private? Yes, information discussed in sessions is privileged and confidential. If you wish to release information to a third party, you must provide written consent, even for immediate family members. I take your right to confidentiality very seriously and will not confirm or deny that you are my client without your explicit consent. Confidentiality extends beyond your lifetime.
Are there any limits to confidentiality? There are specific legal and ethical limits to confidentiality:
  • Mandated reporting: I must report any suspected abuse of children, elders, or dependent adults.
  • Threats of harm: I must take steps to protect clients or others if there is a serious threat of harm.
  • Professional consultation: I may discuss cases anonymously with colleagues to ensure the best care.
  • Court orders: I must comply with court orders, search warrants, or legal requests for information.
  • Patriot Act: Under certain circumstances, I may be required to provide information to the FBI without informing you.
In joint therapy (e.g., couples or family), I adhere to a "no secrets" policy, meaning I will not keep secrets from participating members, except in specific circumstances such as HIV status or domestic violence.
How do I know when therapy is over? The length of therapy depends on the nature and severity of your concerns. Termination will be planned collaboratively, and your input will guide the process. Progress is the key indicator of when therapy may be concluded.
Can I return to therapy? Yes! Therapy is an ongoing process, and I have an open-door policy. You are welcome to return for booster sessions or whenever you feel the need.
What if I want a different therapist? The therapist-client relationship is critical to successful treatment. If you feel we are not a good match, please let me know. I value your honesty and can provide referrals to other professionals who may better meet your needs.
Cancel or Reschedule If you need to cancel or reschedule a session, please call or text me directly at (408) 475-5455. Sessions are booked on a first-come, first-served basis, so I cannot guarantee availability at the time you wish to reschedule. All ongoing pre-scheduled sessions take priority.
Check-Ins Between sessions, 10-minute phone check-ins are available but kept at a minimum. It is important that bigger issues are discussed during sessions. Prior to contacting your therapist, attempt to contact someone in your support network.
Messages You are welcome to text or email me at your own discretion. Please be aware that it is impossible to guarantee your confidentiality when using technology, even when all the appropriate measures are taken. Because of this, I will respond to your messages with this in mind, in an effort to protect your privacy.
Crisis If you are in crisis, please indicate this in your message, and I will return your call as soon as possible to discuss your options. If you are in crisis and cannot reach me or another trusted support person, please call the crisis hotline at (408) 850-6125.
Emergency If you are experiencing an emergency, immediately dial 911.
Out of the Office I will do my best to notify you in advance of any planned absences. In my absence, a respected, reliable, and competent colleague will be available to assist you. In the event of an emergency requiring my attention, I will notify you as soon as possible with information about a substitute therapist.

​Contact Information